privacy policy

Introduction

Welcome to Endless Serenity Candle Co. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases from us.

Information We Collect

We collect various types of information in order to provide you with the best possible shopping experience. This includes:

Personal Information: Name, email address, phone number, billing and shipping address, payment information, etc…
Usage Data: Information on how you use our website, including pages visited, time spent on pages, and other usage statistics are gathered to help the company.
Cookies and Tracking Technologies: We use cookies to enhance your experience on our website, remember your preferences, and analyze our website traffic.

How We Use Your Information

We use the information we collect for various purposes, including:

To process and fulfill your orders, including sending you emails to confirm your order status and shipping details.
To communicate with you about your orders, account, or customer service needs.
To send you promotional emails and newsletters, if you have opted in to receive them.
To improve our website and services, including understanding how our customers use our site and what products and services are most popular.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is stored on secure networks and is only accessible by a limited number of persons who have special access rights to such systems.

Your Rights

You have the right to:

Access, review and edit the information we hold about you.
Correct any inaccuracies in your personal information.
Request deletion of your personal data.
Opt out of receiving marketing communications from us.

To exercise any of these rights, please Contact Us here.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.